We created the company in Paris and are now a San Francisco based startup with a newly opened Paris office. We're making a SaaS helpdesk that automates a big part of the repetitive customer support tasks. We're close to 2000+ paying companies using our product and growing fast. We’re looking to expand our team and make our product even better!
If this spiked your interest here’s a bit more info about our stack and how we work at Gorgias: The backend code is mostly written in Python and runs using Flask (REST API) and Celery for all background work. The state is stored in PostgreSQL and RabbitMQ with Redis for ephemeral storage, and finally, everything runs on Kubernetes.
We have a strong preference for people who worked with high-traffic web applications for the past 3+ years. We're essentially running a distributed system that has lots of moving parts and having a decent amount of experience with this type of system helps a lot!
Additionally, our apps have over 5000 daily active users with sessions longer than 6h/day and tens of millions of end consumers per year. That is why we put great importance on quality, testing, and code-review of all our code. Our apps have big codebases, and we have to feel comfortable about navigating and progressively improving them. Sometimes, however, we gotta get dirty and figure out why the DB is slow or why some k8s pod is not running correctly, figure out how to successfully retry a failing API request, etc…
We have two openings available, one for both offices: Paris (France) and San Francisco (USA).
What You’ll Do
Nice to Have
Company Perks & Benefits
Useful Things to Know About Gorgias
Engineering Team Culture
Getting Stuff Done, Ownership, Team Work, Excellence, and Agility.
You should join us if you want to ship stuff fast without scarifying quality. We've put great importance on testing our code, cleaning it, treating errors first, and features later.
We also value growth and ownership. People make mistakes. We learn from them to avoid them in the future. We cannot achieve excellence if there are no bumps in the road.